Privacy Policy

Last Updated 09 Aug, 2024
Bricko is steadfastly devoted to safeguarding the privacy of its esteemed users. This comprehensive Privacy Policy meticulously outlines the methods we employ to gather, utilize, and disclose information pertaining to you when you engage with our cutting-edge cloud-based platform. Our platform encompasses a diverse range of services, including a construction material marketplace, a dedicated portal for home buyers, a robust construction ERP and CRM system tailored for real estate developers, and an ERP and warehouse management system specifically designed for vendors participating in the marketplace.At Bricko, we firmly believe that transparency and accountability are fundamental to building trust with our users. This Privacy Policy provides a detailed account of the data we collect, the purposes for which we use it, and the measures we take to protect its confidentiality and integrity. We understand that your personal information is sensitive, and we handle it with the utmost care and respectWhen you interact with our platform, we may collect certain information about you, including your name, email address, phone number, and postal address. We also gather data related to your browsing behavior, such as the pages you visit, the links you click on, and the duration of your sessions. This information enables us to understand how users navigate our platform and identify areas for improvementWe utilize the collected data for various purposes, all of which are aimed at enhancing your experience and providing you with valuable services. We use your information to process transactions, fulfill orders, and deliver products and services. We also analyze the data to gain insights into user preferences, identify trends, and make informed decisions about product development and service enhancements.Bricko employs robust security measures to safeguard your personal information from unauthorized access, use, or disclosure. We utilize encryption technologies, firewalls, and intrusion detection systems to protect your data from potential threats. Our team of security experts continuously monitors our systems to ensure their integrity and prevent any unauthorized access.We understand that you may have concerns about how your information is shared with third parties. Bricko does not engage in the sale of your personal information to third parties. We may share your data with trusted partners and service providers who assist us in delivering our services, such as payment processors, shipping companies, and marketing agencies. These entities are carefully selected and contractually obligated to uphold the same high standards of privacy and security that Bricko maintains.You have the right to access, rectify, or delete your personal information at any time. You can exercise these rights by contacting our dedicated privacy team through the contact information provided on our website. We will promptly address your requests and provide you with the necessary assistance.Bricko regularly reviews and updates this Privacy Policy to stay abreast of evolving privacy laws and regulations. We encourage you to periodically review this document to stay informed about any changes or modifications. Should you have any questions or concerns regarding our Privacy Policy, please do not hesitate to contact us. We are committed to providing you with a transparent and secure platform that respects and protects your privacy.

Information We Collect

We collect information about you in a variety of ways to provide you with a personalised and seamless experience, enhance our platform's functionality, and ensure the security and integrity of our services. Here's a more detailed breakdown of the different sources and types of information we collect:

Information You Provide to Us Directly:

  • Account Creation: When you create an account with us, we collect basic personal information such as your name, email address, and password. This information is essential for setting up your account and identifying you as a user.
  • Purchases: If you make a purchase on our platform, we collect information related to the transaction, such as the products or services you purchased, the date and time of purchase, and the payment method used.
  • Customer Support: When you contact our customer support team, we collect information such as your name, email address, and the nature of your inquiry. This information helps us resolve your issue efficiently and improve our customer service.

Information We Collect Automatically::

  • Device Information: We collect information about the device you use to access our platform, including the device type, operating system, browser type, and IP address. This information helps us optimise our platform for different devices and ensure compatibility.
  • Usage Data: We collect data about your activities on our platform, such as the pages you visit, the features you use, and the duration of your sessions. This information helps us understand how users interact with our platform and identify areas for improvement.

Information We Collect from Third Parties:

  • Public Sources: We may collect information about you from publicly available sources, such as social media platforms or government databases. This information can include your name, contact details, and professional background
  • Third-Party Partners: We may collect information about you from third-party partners, such as social media platforms or data providers. This information can include your social media profile data, interests, and demographic information.
  • Third-Party Partners: We may collect information about you from third-party partners, such as social media platforms or data providers. This information can include your social media profile data, interests, and demographic information.
  • We use the information we collect to provide you with a personalised and tailored experience on our platform. This includes recommending products or services that may be of interest to you based on your browsing history, purchase history, and other factors. We also use this information to customise the content you see on our platform, such as showing you relevant ads and articles
  • We use the information we collect to improve the functionality and usability of our platform. This includes identifying and fixing bugs, developing new features, and enhancing the overall user experience. We use this information to understand how users interact with our platform, what features they use the most, and what areas need improvement. We also use this information to test new features and make sure they work well for our users
  • We use the information we collect to ensure the security and integrity of our platform. This includes detecting and preventing fraudulent activities, such as unauthorised access to accounts or payment information. We also use this information to protect against DDoS attacks and other security threats. We comply with all applicable laws and regulations regarding the collection, use, and disclosure of personal information.
We take your privacy seriously and are committed to protecting the information we collect about you. We implement robust security measures to safeguard your data and only share it with third parties when necessary for the purposes described above

How We Use Your Information

We use your information for a variety of purposes, all of which are designed to improve your experience with our platform and to ensure its security:
1. Provide and Improve Our Platform
  • We use your information to create and maintain your account, to provide you with access to our platform's features and services, and to personalize your experience.
  • We also use your information to analyze how our platform is used and to identify areas for improvement. This helps us to make our platform more user-friendly, efficient, and effective.
2. Process Your Transactions:
  • When you make a purchase or use a paid service on our platform, we use your information to process your transaction and to deliver the product or service to you.
  • We also use your information to prevent and detect fraud and to comply with applicable laws and regulations.
3. Communicate with You About Your Account and Our Platform:
  • We use your information to send you important notifications and updates about your account and our platform.
  • We also use your information to respond to your inquiries and to provide you with customer support.
4. Market Our Platform to You:
  • With your consent, we use your information to market our platform to you. This may include sending you emails, displaying ads, and providing you with other marketing materials.
  • We always give you the option to opt out of receiving marketing communications from us.
5. Protect Our Platform and Our Users:
  • We use your information to protect our platform and our users from unauthorized access, use, or disclosure.
  • We also use your information to detect and investigate security breaches and to comply with applicable laws and regulations.
How We Share Your Information

We may share your information with:

  • Third-party service providers who help us operate our platform, such as payment processors and cloud storage providers.
  • Real estate developers and vendors who are part of our marketplace.
  • Law enforcement or other government agencies, as required by law.We may share your information with:
  • Third-party service providers who help us operate our platform, such as payment processors and cloud storage providers. These service providers are carefully selected and vetted to ensure they meet our strict standards for data protection and security. Payment processors handle sensitive financial information, such as credit card numbers, to facilitate transactions on our platform. Cloud storage providers store and manage data, including user profiles, listings, and communication records, in secure and reliable environments.
  • Real estate developers and vendors who are part of our marketplace. When you interact with developers or vendors on our platform, such as browsing listings, contacting agents, or scheduling viewings, your personal information may be shared with them to facilitate communication and transactions. We have established clear guidelines and protocols to ensure that developers and vendors use your information responsibly and in accordance with our privacy policy
  • Law enforcement or other government agencies, as required by law.We may share your information with:

Your Privacy Rights

You have the following rights with respect to your personal information:
  • The right to access your personal information
  • The right to correct inaccurate personal information
  • The right to request that we delete your personal information
  • The right to opt out of marketing communications
  • The right to file a complaint with a privacy regulatorYou have several crucial rights regarding your personal information under privacy laws:
  1. The Right to Access Your Personal Information:
    You have the right to request a copy of your personal information that we hold. This includes the right to know what information we have about you, how we obtained it, and how it is being used. To make a request for access, please submit a written request to our Privacy Officer.
  2. The Right to Correct Inaccurate Personal Information:
    If you believe that any of your personal information that we hold is inaccurate or incomplete, you have the right to request that we correct it. To make a request for correction, please submit a written request to our Privacy Officer.
  3. The Right to Request that We Delete Your Personal Information:
    In certain circumstances, you may have the right to request that we delete your personal information. This right is not absolute, and we may not be able to delete your information if we are legally required to retain it or if we have a legitimate business reason for doing so. To request deletion, please submit a written request to our Privacy Officer.
  4. The Right to Opt Out of Marketing Communications:<br />You have the right to opt-out of receiving marketing communications from us. To opt-out, please click on the "unsubscribe" link at the bottom of any marketing email you receive from us or submit a written request to our Privacy Officer.
  5. The Right to File a Complaint with a Privacy Regulator:
    If you believe that we have violated your privacy rights, you have the right to file a complaint with a privacy regulator. In most jurisdictions, the privacy regulator is an independent government agency responsible for enforcing privacy laws. A list of privacy regulators can be found on the website of the International Conference of Data Protection and Privacy Commissioners.
We take your privacy rights seriously and are committed to protecting your personal information. If you have any questions or concerns about your privacy rights, please do not hesitate to contact our Privacy Officer

Contact Us

If you have any questions about this Privacy Policy, please contact us at [hello@bricko.in]